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Explore written and video case studies from adult social care providers, health professionals and partners who share their real-life experiences of delegated healthcare activities. 

Discover the power of delegation across different care settings, from advanced clinical support to post‑fall assessments, structured training and digital innovation.

Hear from people in your role: 

 

Care and support workers

PDF - 2.61 Mb

Learn how delegated healthcare activities can support people with complex health needs to live well at home while improving collaboration across health and adult social care. It also demonstrates the importance of investing in learning, strong governance and effective partnerships to create the right conditions for safe delegation.

 

PDF - 9.65 Mb

Learn how this approach was implemented, the partnerships involved and the practical lessons that could support your own organisation.

 

 


 

Care management teams



Hear how St Martin's Care is working with the North East Ambulance Service and Ageing Well to train care workers in using lifting cushions to improve outcomes following non-injurious falls.

 

Case studies from care management teams

 


 

Local and regional systems 

 

Lincolnshire Care Association and Lincolnshire ICB have developed safe operating procedures for a telehealth monitoring kit, a digital solution to improve outcomes for those accessing care and support in residential homes.

Melanie Weatherley MBE, Chair of Lincolnshire Care Association, also shares her experiences of delegation

 

 

Hear how the Tameside Blended Roles project is strengthening collaboration between care providers and local neighbourhood teams.

 

 

Delegated Healthcare Activities Innovation in Practice

A delegated healthcare activity is an activity that a regulated healthcare professional, such as a nurse, nursing associate, occupational therapist or speech and language therapist, delegates to a care worker or personal assistant.




 

Leeds system approach to support delegated healthcare

Learn about a system wide approach to support delegated healthcare activities. This webinar and video case studies from Leeds City Council describe their health and wellbeing pilot project. 

 

 

 

 

 

 

Individual employers and personal assistants 

Hear Rob Moriarty share his experience of delegating healthcare activities to the personal assistants he employs, including the benefits, challenges and lessons learned.

 

Hear Dr Suzanne Glover share her experience of delegated healthcare activities, including first response chest physiotherapy and speech and language therapy, and how they support her to manage her own care through direct payments.

 

 

  • Individual employer: Charley
    Charley explains how delegated healthcare activities work as part of her care and how her personal assistants are supported to undertake them.
  • Personal assistant: Claire
    Claire shares how delegated healthcare activities have helped her and the individual employers who she works with. 

Learn how delegated healthcare activities can be implemented safely and effectively by individual employers and the personal assistants that they employ. The following videos are split across the four guiding principles for delegated healthcare activities, showing best practice and advice in each area.

 

Duration 4 min

Duration 4min

Duration 4 min

Duration 4 min