People drawing on care support have a wide and varied range of different needs and many roles require specialist knowledge and skills to ensure workers can provide high quality care and support.
Choose a specific area of our care topics webinars:
Dementia care: Enabling people to live well
This webinar is designed to help managers enhance dementia care in their services. Learn how to support people living with dementia to remain active and engaged, while improving overall quality of life.
Key topics include:
Recorded February 2026
Managing meds with confidence: Practical steps for safer care
In partnership with The Outstanding Society, this webinar focuses on medicines optimisation - a key part of safe, high-quality care and a common focus in CQC assessments. You’ll gain practical guidance and insight from care providers and sector specialists, with examples of outstanding practice and tools to build staff confidence and competence.
Useful links
Recorded December 2025
Managing risk: Good and best practice approaches for CQC regulated provider
Presented in partnership with , this webinar explores how residential, homecare, and learning disability/autism services manage risk in their day-to-day operations. It focuses on key areas such as managing risky behaviours, supporting people with fluctuating capacity, and respecting unwise decisions, while providing practical strategies for involving people in decisions about their own safe care.
Drawing on insights from recent CQC assessments, the session highlights what providers need to do to meet regulatory expectations. It also features practical tips, recommendations, and advice from services rated Outstanding.
Useful links:
Recorded June 2025
Celebrating independence, choice and innovation - practical ways to meet and exceed CQC expectations
Presented in partnership with , this webinar for registered managers looks at good and best practice approaches to promoting independence, choice and innovation across adult social care services. It covers what the CQC is celebrating in their assessment reports, and you’ll also hear from Outstanding rated providers on how they involve people, families and others in meaningful activities to enable person-centred independence.
Useful links:
Recorded March 2025
CQC Supporting people to live healthier lives
Presented in partnership with , this webinar for adult social care providers explores how to effectively support people to manage conditions and improve their outcomes. It looks at practical ways to involve your staff team and partners in to help people live healthier lives. Featuring examples from this year’s Single Assessment Framework reports, the webinar includes insight from Outstanding rated homecare providers and residential homes on how they are excelling in promoting healthier lives, and the evidence needed to demonstrate good and best practice.
Useful links:
Recorded December 2024
Workforce wellbeing: Practical and cost-effective ways to support your team
Delivered in partnership with , this webinar looks at simple and effective ways to best support your workforce, helping them manage the latest pressures and workload. It also explores how you can offer meaningful wellbeing initiatives which won’t break the bank, whilst convincing others – including the CQC - of the value this brings to your service.
Useful links:
Recorded May 2024
This webinar was delivered in partnership with The Outstanding Society. It provides insight into how other adult social care services involve people in different parts of the care planning process, ensuring that people’s needs continue to be met through regular reviews and support. Explore how Outstanding rated services directly involve individuals to ensure a service delivers outcomes focused person-centred care.
Useful links:
Recorded September 2023
Care topics
Use our A-Z to find the care topics relevant to you and explore the available tools and resources to support learning and development.